Doorman

Customer-service role focused on greeting and assisting residents and guests with baggage, packages, parking, and general information.

Responsibilities

• Greet and assist residents and guests with baggage and package handling.
• Answer inquiries about hotel services, guest registration, and local shopping, dining, entertainment, and travel directions.
• Maintain equipment in working condition and report any maintenance issues for repair.
• Resolve and follow up on all complaints or issues.
• Follow safety procedures and maintain a safe work environment.
• Perform other tasks as assigned.

Requirements

• High school diploma or equivalency preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills.

Physical Requirements

• Ability to lift 30–50 lbs (baggage handling).
• Work in an upright standing or sitting position for long periods.
• Handle, finger, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information verbally and in writing.
• Navigate the property or building quickly and easily to meet job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Benefits

• Full comprehensive benefits, including multiple medical plans, dental, and vision.
• Time off benefits and paid holidays.
• 401k with company match.

Pay

$17.50 per hour

Schedule

Monday to Friday, 8:00 AM - 4:00 PM

Occasional travel may be required to attend training and other company functions.

We may use an Automated Employment Decision Tool (AEDT) to evaluate candidate qualifications. Candidates requiring an alternative selection process or reasonable accommodation may contact national_recruiting@fsresidential.com. NYC residents subject to Local Law 144 may request AEDT-related information via the same contact.