Door Attendant - Driving

About the role

SP+, a Metropolis company, is an artificial intelligence company transforming real-world experiences using computer vision to enable checkout-free parking. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking; tomorrow, we will power checkout-free experiences anywhere to make everyday moments remarkable and save time.

Responsibilities

• Greet and assist hotel guests arriving and departing in a professional and courteous manner.
• Assist guests at hotel curbside: open doors, carry luggage, and direct them to the front desk for check-in.
• Hail taxi cabs for guests and dispatch sufficient taxis to the hotel or other loading points.
• Provide accurate information and directions about the hotel and surrounding area.
• Monitor the hotel entrance for suspicious activity.
• Drive hotel vehicles short distances for guest drop-offs and pick-ups as requested.
• Communicate with drivers, co-workers, and supervisors; address any concerns.
• Write factual reports on deviations from normal operations.
• Identify and report safety issues immediately to a supervisor.
• Maintain cleanliness of the work area, including glass cleaning and trash removal.
• Clean the break room: empty trash, vacuum, and wipe down tables.
• Complete other duties as assigned.

Pay

$17.00 per hour

Requirements

• Must be punctual and maintain excellent attendance.
• Prior customer service and hotel experience preferred.
• Must have a valid state-issued driver’s license with a current address and acceptable driving record.
• Knowledge of the metro area is desirable.
• Must read and write English exceptionally well.
• Ability to communicate effectively with guests, drivers, and co-workers across diverse backgrounds.
• Ability to read, comprehend, and follow simple instructions and short correspondence.
• Ability to write simple correspondence and reports legibly.
• Ability to present information effectively in one-on-one and group settings.
• Basic mathematical skills: ability to add and subtract two-digit numbers.
• Ability to apply common sense to carry out instructions in written, oral, or diagram form.
• Ability to make sound judgments and educate others about policies/procedures without enforcement.
• Ability to demonstrate patience in difficult communication situations.
• Ability to complete assigned tasks with minimal supervision and demonstrate fair, impartial judgment.

Physical Demands and Work Environment

• Regularly required to stand, walk, use hands to finger/handle, talk, and listen.
• Exposed to outside weather conditions, including snow storms and extreme heat.
• Work in and around potentially dangerous traffic situations; must remain safety-conscious at all times.
• Frequently required to reach and/or communicate with hands and arms.
• Occasionally required to lift/move up to 50 lbs.
• Regularly exposed to high levels of noise and/or fumes from vehicles.

Materials and Equipment Used

• Two-way radios
• Various report forms and information logs
• Brochures, pens, and pencils

Schedule

Special shift requirements vary by location and may include 2nd shift, 3rd shift, and/or weekends, depending on hiring needs.