Door Attendant - Driving

Responsibilities

• Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner.
• Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in.
• Hail taxi cabs for any guest requesting one.
• Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
• Provide accurate information and directions regarding the hotel and/or surrounding area.
• Monitor the hotel entrance for any suspicious activity.
• Drive hotel vehicles short distances for guest drop-offs and pick-ups or as requested.
• Communicate with drivers, co-workers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
• Clean break room (to include empting trash, vacuuming and wiping down of table).
• Complete other duties as assigned.

Qualifications

• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
• Must be punctual when scheduled to work and have excellent attendance.
• Work Experience: Prior customer service and hotel experience preferred.
• Licence Requirement: Must have a valid state-issued driver’s license with a current address and acceptable driving record.
• Knowledge: Knowledge of metro area is desirable.
• Language skills: Must be able to read and write English exceptionally well. Must be able to communicate effectively with passengers, drivers, and co-workers on socio-economical levels.
• Mathematical Skills: Ability to add and subtract two digit numbers.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures not enforce policy/procedures.
• Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate, fair and impartial judgment.