Door Attendant

About the role

As a Renaissance Door Ambassador, you are one of the first points of contact for guests, creating a friendly and authentic welcome that sets the tone for their stay. You identify unique local details, provide intriguing information about the area, and tailor your approach by reading guest cues to ensure they feel at home from arrival. You collaborate with teams across the hotel—such as housekeeping, parking, and the Navigator—to anticipate and fulfill guest needs, from greeting and luggage assistance to providing transportation and local recommendations.

Responsibilities

• Greet guests warmly and provide a personalized welcome upon arrival.
• Assist guests with luggage and escort them to their rooms or other hotel areas.
• Offer information about local attractions, dining, and transportation options.
• Anticipate guest needs by reading cues and coordinating with housekeeping, parking, the Navigator, and other departments.
• Maintain a safe work environment and follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality and protect company assets.
• Comply with quality assurance standards.
• Stay on your feet for extended periods (standing, sitting, or walking) and perform hands‑on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistance.

Qualifications

• High school diploma or G.E.D. equivalent (preferred).
• No prior related work experience required (preferred).
• No supervisory experience required (preferred).
• No specific license or certification required (preferred).

Skills

• Friendly, authentic approach to guest interactions.
• Ability to identify unique local details and share intriguing information.
• Skill in reading guest cues and tailoring service accordingly.
• Passion for the locale and local offerings, enabling guests to maximize their stay.
• Relationship‑building and teamwork across hotel departments.
• Strong communication and anticipatory service skills.
• Physical stamina for prolonged standing/walking and ability to lift up to 50 pounds.

Benefits

• Training/PTO rate: $24.38 per hour.
• Tip eligible: Yes.

Pay

$16.25 per hour

Schedule

Part Time