Door Attendant

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. With over 23,000 employees operating at over 4,000 locations across North America and Europe, we are reinventing parking to make everyday experiences remarkable.

Responsibilities

• Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner.
• Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in.
• Hail taxi cabs for any guest requesting one.
• Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
• Provide accurate information and directions regarding the hotel and/or surrounding area.
• Monitor the hotel entrance for any suspicious activity.
• Communicate with drivers, co-workers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Identify and report any safety issues immediately to supervisor.
• Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
• Clean break room (to include empting trash, vacuuming and wiping down of table).
• Complete other duties as assigned.

Qualifications

• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
• Punctuality and Attendance: Must be punctual when scheduled to work and have excellent attendance.
• Work Experience: Prior customer service and hotel experience preferred.
• Licenses: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
• Knowledge: Knowledge of metro area is desirable.
• Language Skills: Must be able to read and write English exceptionally well. Must be able to communicate effectively with passengers, drivers, and co-workers on socio-economic levels.
• Mathematical Skills: Ability to add and subtract two digit numbers.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations.
• Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate, fair and impartial judgment.

Physical Demands and Work Environment

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen.
• Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat.
• Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times.
• Employees are frequently required to reach and or sign (communicate) with hands and arms.
• Employees on occasion must lift/move up to 50 lbs.
• Employees are regularly exposed to high levels of noise and/or fumes from vehicles.

Salary Range

$16.00 - $17.00 per hour (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

• Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Equal Opportunity Employer

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.