Donor Technician 1 - SSDC

Responsibilities

• Consistently ensures all quality and safety standards are met.
• Actively discusses with management any ideas which may promote the development and well-being of the organization.
• Under the supervision of the Registered Nurse, is responsible for:
• Donor safety and the safety, potency and purity of all products collected.
• Adverse reactions / complications, for those procedures in which trained and assisting with the management and documentation of such events, as directed and within sphere of competence.
• Activating the EMS system as appropriate / directed.
• Updating the Registered Nurse / Team Leader / Donor Operations Supervisor/ Manager as necessary and following SOP.
• Actively supports organizational strategic goals and donor, marketing and staff recognition and retention programs.
• Follows the Daily Collection Plan, converts to automated collections as required and works towards goal by optimizing collections and actively rescheduling donors.
• Supports and complies with organizational affirmative action policy.
• Performs all duties in a professional manner, always projecting a positive role model image.
• Maintains an awareness of legal implications of all work being performed.
• Reviews and completes Safety, cGMP, competency requirements, assignments, SOPs, memos, and other assigned tasks in a timely manner.
• Complies with SOP and performs all assigned activities and maintains competency for areas in which they are trained.
• Maintains open communication channels and communicates effectively and professionally.
• Checks company email at least once per day when on duty.
• Maintains professional growth and development; increases job knowledge through continuing education via in-service meetings, NCW Education Days, etc. and reviews current literature to further strengthen working knowledge and a solid industry background and to keep abreast of latest trends in the field.
• May need to drive company vehicles, for which they are licensed, as directed.
• Loads, unloads and sets up equipment, signage, banners and supplies and ensures all required items are on hand.
• Perform body motions such as; keyboard data input, bending, kneeling, crouching, stooping, twisting, stretching, reaching, climbing, lifting, pushing, pulling, grasping and gripping in the ergonomically correct manner.
• Ability to climb steps on bloodmobiles.
• Ability to walk, stand or sit for extended periods of time without a significant rest period.
• Ability to work often in small, cramped or confined spaces.
• Ability to assist with lifting and moving of donors.
• Ability to use equipment that requires a high degree of dexterity.
• Ability to communicate clearly.

Qualifications

• A High School Diploma or General Education Diploma (GED).
• Medical Assistant or Phlebotomy Certification preferred but not essential.
• Bilingual in English/Spanish preferred.

Physical Requirements

• Light to medium lifting required, up to 45 lbs., seeking assistance and using provided equipment, such as cart, lift gate, etc., when necessary / indicated.
• Ability to walk, stand or sit for extended periods of time without a significant rest period.
• Ability to work often in small, cramped or confined spaces.
• Ability to assist with lifting and moving of donors.
• Ability to use equipment that requires a high degree of dexterity.
• Ability to communicate clearly.

Benefits

• Employer sponsored health benefits (Medical, Dental, & Vision plans)
• Up to 120 hours of paid vacation in your first year.
• 7 paid Holidays + 1 personal holiday provided annually.
• 40 hours of paid sick time provided annually.
• 403(b) retirement plan with 3% employer match starting on your first day.
• Employee Assistance Program - Free for employees and their families.
• Service Awards and recognition.