Donor Recruitment District Manager

About the role

Joining the American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network, joining a team of welcoming individuals who are exceptional yet unassuming, diverse yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

This position will develop and implement effective recruitment strategies, plans, and programs to support the achievement of monthly, quarterly, and annual collection goals. Drive improvements in recruitment efficiency and quality while providing guidance, support, and development to volunteers to enhance engagement and performance.

Responsibilities

• Assist in developing and supporting established strategic direction for recruitment efforts of assigned district and assist management with budget planning and monitoring to ensure efficient utilization of financial resources.
• Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal.
• Plan overall recruitment methodology for assigned district in partnership with departmental/regional leaders and other stakeholders and oversee implementation of recruitment plans and programs among assigned staff.
• Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with regulatory requirements.
• Monitor, evaluate and adjust donor scheduling, donor flow and customer service issues in collections operations in collaboration with collections leaders.
• Perform periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity.
• Develop and supervise assigned staff, including performance evaluations, disciplinary actions, and hiring and firing decisions.

Requirements

• Education: Bachelor's degree in marketing, sales, communications or related field required. Master's degree preferred.
• Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
• Management Experience: 3 years of supervisory or management experience.

Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

Skills

• Ability to work on a team.
• Responsible for providing own transportation for business purposes.
• Some travel may be required.

Preferred qualifications

• High-performing sales background with consistent results
• Leadership strengths that motivate teams and drive performance
• Skilled in leading change initiatives and navigating organizational transitions
• Focused on continuous process improvement and operational effectiveness

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Pay

The salary range for this position is $92,000-$105,000, plus incentive. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.