Donor Recruitment District Manager

About the Role

Joining the American Red Cross is like nothing else—it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network, working alongside welcoming individuals who are exceptional yet unassuming. Here, you grow your career within a movement that measures success by people helped, communities strengthened, and lives changed for the better. You’ll align your work with a mission bigger than all of us, supported by mentors who empower your growth and a community that values you both at work and beyond.

Responsibilities

• Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of collection goals and organizational objectives.
• Ensure the collection calendar is developed and maintained to meet regional needs and budgeted collection goals.
• Oversee the implementation of recruitment plans and programs among assigned staff to achieve collection goals.
• Collaborate with department and regional leadership to plan overall recruitment methodology, ensuring effective donor group and volunteer development and chapter support.
• Ensure the implementation of region, division, and national recruitment programs tailored to specific needs (e.g., blood type distribution, holidays) to guarantee the availability of blood products when and where needed.
• Ensure timely implementation of region, division, and national directives, including adherence to standard operating procedures and staff training, to comply with regulatory requirements.
• Monitor, evaluate, and adjust donor scheduling, donor flow, and customer service issues in collections operations to enhance the donor experience and support organizational goals.
• Perform periodic operational audits of assigned areas to assess efficiency and effectiveness, improving productivity in support of organizational goals.
• Assist region management with budget planning and monitoring to ensure sufficient and efficient use of financial resources for achieving collection goals.
• Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring/firing decisions, to enhance operational success and minimize turnover.

The above statements describe the general nature and level of work but are not an exhaustive list of all responsibilities and duties required.

Requirements

• Bachelor’s degree in marketing, sales, communications, or equivalent combination of related education and experience.
• Minimum five years of related experience, including three years of management experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs.
• Excellent organizational skills and the ability to handle multiple priorities, assimilate information quickly, analyze problems, and implement solutions.
• Ability to work independently while fostering a functioning team among subordinates.
• Excellent verbal and written communication skills, including training, presentation, and negotiating abilities.
• A current valid driver’s license and good driving record.
• Ability to work on a team.
• May be required to travel to sites throughout the Red Cross organization.

Qualifications

A Master’s degree is preferred.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• Paid Time Off (PTO): Starting at 15 days a year, based on job type and tenure.
• Holidays: 11 paid holidays (six core holidays and five floating holidays).
• 401K with up to 6% match.
• Paid Family Leave.
• Employee Assistance Program.
• Disability and Insurance: Short-term and Long-term coverage.
• Service Awards and recognition.