Donation Attendant - Boonville

Mission Contribution

The Donor Greeter contributes to the mission of Goodwill by ensuring the efficient and cost-effective operation and stewardship of the Goodwill store to maximize revenue generation.

Organizational Design

Under the leadership of the Store Manager, the Donor Greeter is a member of the Donated Goods Retail Operations team and is tasked with accepting merchandise donations from donors according to Goodwill policy, providing excellent customer service, and assisting in the processing of donated goods. This position also assists in the training and development of store team members, clients, and volunteers.

Duties and Responsibilities

• Provide excellent customer service by greeting donors and customers and providing assistance with basic questions.
• Ability to meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling.
• Ability to work quickly to ensure that all production standards, guidelines and deadlines are met.
• Sort donations according to company guidelines.
• Must be able to perform basic calculations to track donations, count production, and ability to price donated goods within Goodwill guidelines.
• Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures including the use of a pallet jack.
• Loads and sorts materials in Truck/Trailer/Store/Plant according to Goodwill policy and procedures.
• Maintain accurate records of donations and issues completed donation receipts to all donors.
• Able to maintain a cheerful and pleasant disposition when serving customers/donors.
• Perform necessary janitorial work as assigned.
• Able to multi-task, make quick decisions and work in a team-oriented, fast-paced environment.
• Assist in the training of team members.
• Able to work a flexible schedule including nights and weekends.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write and communicate in English.
• Must be able to pass skills and knowledge assessment testing.
• Pass drug test and criminal background check.

Physical Requirements/Work Environment

• Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull.
• The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets).
• Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold.
• The noise level in the work environment is moderate.

Equal Employment Opportunity

Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.