Domestic Supervisor

About the role

The Domestic Supervisor (Band 3) will supervise a large team of Domestic Assistants, attend wards and departments to audit cleanliness, conduct appraisals, return‑to‑work interviews and train new staff. The role requires a self‑motivated individual who can work both independently and as part of a team, leading by example to maintain the Trust’s extremely high standards. Work on bank holidays is required.

Responsibilities

• Supervise cleaning methods and frequencies in designated hospital areas, ensuring required standards are achieved.
• Oversee Domestic Assistants to ensure duties are carried out safely, using correct procedures and materials.
• Train domestic staff in the use of machinery and correct cleaning methods.
• Ensure timely completion of performance‑linked bonuses (PLB) and appraisals for domestic staff.
• Ensure all mandatory training is completed on schedule.
• Conduct audits on wards and departments to verify cleanliness levels.
• Carry out appraisals, return‑to‑work interviews and onboarding training for new staff.

Requirements

• Knowledge (essential): Technical aspects of the role, including cleaning machinery, materials, products and processes.
• Skills (essential): Supervisory, leadership and motivation skills; good communication skills; IT skills essential to the role.
• Experience (essential): Experience working in a domestic services environment.
• Desirable experience: Previous experience in the cleaning industry and previous supervisory experience.

Qualifications

• NVQ Level 3 or equivalent qualification such as BICS (or working towards it).

Schedule

Available posts are on Saturdays and Sundays, 14:00 – 22:00 (fixed), totalling 15 hours per week. The role includes work on bank holidays. Interview date: Wednesday 7 October 2026 (face‑to‑face).