Dolly Parton Experience Host - Dollywood Theme Park - Part Time Seasonal

Summary Of Essential Functions And Responsibilities

• Greet Guests, accurately count attendance, and monitor queue lines as needed
• Sanitize all high touch points in and around the DPE on a pre-determined schedule
• Versatile in enforcing DPE entrance rules and assisting Guests with information
• Operate system controls to properly power exhibits on and off
• Keep the DPE, Dolly’s Home on Wheels and Tennessee Mountain Home clean throughout the day, including dusting, mopping, sweeping, vacuuming, and cleaning glass as needed
• Maintain entertainment signage as needed
• Absorb and implement continued education to provide accurate park information to Guests
• Complete daily reports and Guest surveys
• Assist with special DPE functions and assignments as needed
• Maintain strict confidentiality regarding communication and all information about Dolly Parton's personal or professional life, her public and non-public visits to Dollywood and her public and private dealings with Dollywood and/or HFE between any and all parties outside of this position’s reporting structure

Education And Experience Required

• Must be at least 18 years old
• High School diploma or equivalent required
• Basic computer experience required
• Excellent verbal and written communicator – consistent and detailed
• Able to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with Guests, vendors, and other employees
• Reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Self-motivated and disciplined
• Maintain strict confidentiality and judgment regarding privileged information
• Committed to continuous improvement
• Professional appearance with good personal hygiene
• Promote and support a “team” work environment by cooperating and helping co-workers
• Productive in a fast-paced environment
• Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays
• Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Communicate effectively using approved methods
• Able to comprehend instructions and retain information
• Perform duties consistent with creating a safe and secure environment for hosts and Guests
• Flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able and willing to work shifts up to 12 hours
• Comfortable with public speaking to a large crowd during an emergency situation
• Able and willing to accurately count
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize tasks and complete assignments on time
• Able and willing to work with and tolerate detergents and chemicals utilized in the area
• Able and willing to tolerate noise at high levels
• Able and willing to wear all PPE as required
• Able and willing to handle a high volume of Guests at DPE without creating unnecessary/unproductive stress in the workplace
• Able and willing to use self-reflection to be accountable as a member of a world-class team
• Able and willing to prioritize