Jobs · Alaska

DOL TAP Travel Facilitator - Anchorage, AK

Serco · Joint Base Elmendorf Richardson, AK · 1 wk ago
Full-time

About the Role

Join our team to assist and prepare approximately 200,000 service members who separate annually from the United States Military as they begin a new chapter as civilians. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning servicemembers through its highly successful Transition Assistance Program (TAP). This program is offered worldwide and includes job assistance workshops, employment counseling, and connections to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

Responsibilities

  • Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations.
  • Guide transitioning military service members in identifying goals and recognizing employment or education gaps.
  • Provide transitioning service members (Active, Reserve, National Guard), family members, and veterans with a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, and credentialing.
  • Assist in preparing for civilian employment and participation in technical programs and schools.
  • Conduct small and large group instruction on the job search process.
  • Deliver standardized curriculum via in-person or virtual classrooms.
  • Complete administrative tasks in a timely manner, including travel expense and classroom reports.
  • Respond to emergent facilitation assignments.

Requirements

  • A High School Diploma and 3 years of experience as a professional trainer, facilitator, and/or classroom instructor, OR an Associate’s degree.
  • Experience as a Classroom Instructor.
  • Understanding of private and public sector employment processes.
  • Knowledge of the workplace, jobs, and requirements for entry into those jobs.
  • Ability to provide standardized training to groups with up to 50 participants.
  • Familiarity with MS Windows and Office.
  • Ability to effectively communicate with Military clients and Government representatives.
  • Comfortable instructing and speaking in front of a group, observant of others, and able to professionally engage with a diverse audience.
  • May require extended hours, including weekdays, weekends, and some holidays.
  • Excellent time management skills, ability to work independently, and follow directions.
  • Ability to travel up to 75%.
  • Must meet country-specific employment requirements.

Benefits

Eligible employees gain access to a wide range of benefits, including:

  • Comprehensive health coverage (medical, dental, and vision insurance).
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
  • 401(k) plan that includes employer matching funds.
  • Tuition reimbursement program.
  • Life insurance and disability coverage.
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
  • Birth, adoption, and parental leave benefits.
  • Employee Assistance Plan.

Part-time employees receive a limited benefits package tailored to their role.

Pay

Salary range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by factors including scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Schedule

  • 80 hours of paid comprehensive initial training is provided and expected to be completed within the first month of employment.
  • Part-time facilitators’ schedules can vary weekly. Generally, facilitators work 2 – 3 days consecutively.
  • Facilitator will be assigned to a location within a hub that has designated satellite locations. Any facilitation assignment greater than 50 miles from the facilitator’s assigned location will have travel reimbursed.

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