Documentum Lead Consultant

Infosys Digital Experience (DX) powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proputing operations, and bringing agility and responsiveness. Join us to be part of a team at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Responsibilities

• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion.
• Act as a liaison between technical teams and clients, facilitating effective communication through regular meetings and milestone reviews.
• Support functional teams in managing advisory and consulting initiatives focusing on process-oriented product evaluation, benchmarking studies, and process improvement projects.
• Monitor project deliverables across all phases to meet established quality benchmarks and stakeholder expectations.
• Proactively manage risks to ensure project delivery.
• Build collaborative relationships with stakeholders through effective communication.
• Maintain focused governance over project scope and identify additional project opportunities.
• Anticipate challenges and deliver innovative solutions.
• Balance project economics with adherence to strategic priorities.
• Oversee end-to-end Documentum architecture, integrations, and configurations.
• Coordinate with technical leads on Documentum components, including:
  • Installation of Documentum X2/D2/Webtop/xCP/BPM workflows
  • Documentum Content Server
  • Repository migration & metadata modeling
  • API-based integrations (REST/SOAP)
• Ensure documentation, design artifacts, and deployment checklists are complete.
• Manage third-party implementation partners and contractors.
• Track vendor deliverables, SLAs, and quality metrics.
• Evaluate new tools or add-ons such as Captiva, InfoArchive, Adobe integration, etc.
• Ensure solution meets regulatory, audit, and information governance standards.
• Drive SIT, UAT, training, and production cutover activities.
• Establish best practices for content lifecycle management and change management.
• Manage program budget, contracts, and financial tracking.
• Forecast and allocate internal/external resources efficiently.

Requirements

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Skills

Technical Expertise

• Hands-on experience in Documentum ECM (D2/Webtop/xCP/Product Suite).
• Strong understanding of:
  • Content repositories & metadata models
  • Document management workflows
  • Capture, classification, archival, retention
  • Integrations with CRM, ERP, SAP, or custom applications
• Knowledge of cloud-hosted Documentum (OpenText) is a plus.

Program Management Skills

• Demonstrated success managing multi-year transformation programs.
• Expertise in Agile/Waterfall methodologies and PM tools (Jira, MS Project, etc.).

Soft Skills

• Excellent communication, stakeholder handling, and executive presentation skills.
• Strong analytical and problem-solving mindset.
• Ability to manage multiple workstreams and cross-functional teams.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off