Documentum Senior Consultant

Infosys Digital Experience (DX) powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in human-centered digital platforms that transform business models, future-proof operations, and bring agility and responsiveness.

Responsibilities

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided.
• Facilitate software application design discussions, and document design decisions to guide the technical team toward building software solutions.
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability.
• Conduct code reviews, make changes to the codebase, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications.
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects.
• Oversee end-to-end Documentum architecture, integrations, and configurations.
• Coordinate with technical leads on Documentum components, including:
  • Installation of Documentum X2/D2/Webtop/xCP/BPM workflows
  • Documentum Content Server
  • Repository migration & metadata modeling
  • API-based integrations (REST/SOAP)
• Ensure documentation, design artifacts, and deployment checklists are complete.
• Manage third-party implementation partners and contractors.
• Track vendor deliverables, SLAs, and quality metrics.
• Evaluate new tools or add-ons such as Captiva, InfoArchive, Adobe integration, etc.
• Ensure solution meets regulatory, audit, and information governance standards.
• Drive SIT, UAT, training, and production cutover activities.
• Establish best practices for content lifecycle management and change management.
• Manage program budget, contracts, and financial tracking.
• Forecast and allocate internal/external resources efficiently.

Requirements

• Hands-on experience in Documentum ECM (D2/Webtop/xCP/Product Suite).
• Strong understanding of:
  • Content repositories & metadata models
  • Document management workflows
  • Capture, classification, archival, retention
  • Integrations with CRM, ERP, SAP, or custom applications
• Knowledge of cloud-hosted Documentum (OpenText) is a plus.
• Demonstrated success managing multi-year transformation programs.
• Expertise in Agile/Waterfall methodologies and PM tools (Jira, MS Project, etc.).
• Excellent communication, stakeholder handling, and executive presentation skills.
• Strong analytical and problem-solving mindset.
• Ability to manage multiple workstreams and cross-functional teams.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off