Documentation Specialist/Technical Writer

Responsibilities

• Create and maintain IT documentation, ensuring clarity and conciseness for various target audiences.
• Collaborate with Development, Quality Assurance, and Technical Support teams to produce a variety of technical publications.
• Interview subject matter experts and technical staff to gather information and prepare written content.
• Organize and coordinate the layout and structure of technical materials.
• Research and incorporate additional information, such as drawings and specifications, to complete documentation.
• Review, critique, and edit various technical documents, including design documents and system overviews.
• Maintain and manage the internal documentation library.
• Provide and coordinate special documentation services as needed.
• Oversee special projects and provide guidance to junior staff members.

Requirements

• Bachelor’s Degree in Journalism, Technical Writing, Business Administration, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in business or technical writing.
• Proficient knowledge of multiple software and graphics packages.
• Strong organizational and project management skills.
• Excellent writing and editing skills.
• Able to work on moderately complex to complex document management projects.
• Experience in coaching junior staff is an advantage.

Qualifications

At Cook Systems, we believe in opportunity backed by trust—and in building careers that last. Our team members value excellence, creativity, and accountability, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

Benefits

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

Pay

Details about pay are not specified in this job posting.

Schedule

Details about schedule are not specified in this job posting.