Documentation Specialist

About the role

The Documentation Specialist will support Air Force IT systems development, modernization, and operations. Key responsibilities include:

• Develop, maintain, and manage program documentation repositories.
• Create and update technical, operational, and program management documentation.
• Maintain standard templates, document libraries, and document version histories.
• Support knowledge transfer and transition activities.
• Utilize tools like Jira and Confluence to manage documentation, track changes, and provide visibility into system status.
• Maintain Configuration Management records and baselines.
• Support configuration audits and change tracking activities.
• Manage document version control and release documentation.
• Ensure approved changes are reflected in program documentation.
• Support Configuration Control Board (CCB) activities.
• Document operational workflows and standard operating procedures (SOPs).
• Create process maps and workflow diagrams.
• Maintain runbooks and operational support procedures.
• Capture and document lessons learned and best practices.
• Support CI/CD pipeline processes and procedures.
• Support release documentation and deployment records.
• Maintain system architecture diagrams and technical references.
• Coordinate updates resulting from platform enhancements and modernization efforts.
• Aid in preparation and submission of contract deliverables (CDRLs).
• Support status reporting and governance documentation.
• Maintain meeting records, decision logs, action item logs, and change records.
• Support risk, issue, assumption, and dependency tracking activities.
• Ensure documentation supports Air Force, DoD, and contract requirements.
• Support audit readiness activities.
• Maintain records required for cybersecurity, quality assurance, and program reviews.
• Absorb and document system accreditation and compliance activities.

Requirements

• US Citizenship Required
• Ability to obtain and/or maintain a Secret Clearance
• DoD 8140 intermediate certification or DoD 8570 IAM Level II certifications or higher
• 5–7 years of experience in configuration management, technical documentation, or DevSecOps support roles
• Experience with configuration management principles and tools (Git, version control systems)
• Familiarity with CI/CD pipelines and DevSecOps environments
• Experience maintaining technical documentation and system artifacts
• Knowledge of DoD standards and processes (RMF, documentation control, audit readiness)
• Experience with Jira, Confluence, or similar tools for tracking and documentation

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (or equivalent experience)
• Experience supporting Air Force or REMIS-like systems
• Familiarity with Cloud One and Platform One environments
• Experience supporting Configuration Control Boards (CCB) and change management workflows
• Understanding of infrastructure as code (IaC) versioning and configuration practices

Skills

• Knowledge of DoD standards and processes (RMF, documentation control, audit readiness)
• Experience with Jira, Confluence, or similar tools for tracking and documentation
• Experience supporting Configuration Control Boards (CCB) and change management workflows
• Understanding of infrastructure as code (IaC) versioning and configuration practices

Benefits

• Competitive pay
• Comprehensive health, dental, and vision insurance
• Paid life insurance
• Paid time off
• 11 paid holidays
• Performance bonuses
• Tuition reimbursement
• Unlimited training
• The opportunity to thrive in a collaborative, flexible, and innovative environment

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