Documentation Specialist

Position Details

• Pay: $22–$26 per hour
• Schedule: Full-Time, Monday–Friday, 8:30 AM–5:00 PM
• Location: In-person

Essential Functions

• Primary Function: Review, qualify, and accept standard written orders and medical records to authorize the release of durable medical equipment and supply orders
• Ensure all documentation meets federal, state, payer, and regulatory compliance requirements prior to order processing
• Review each file to confirm all required documentation is complete and compliant, including medical records, insurance information, prescriptions, Letters of Medical Necessity (LMN), and Face-to-Face documentation
• Accurately log, track, and maintain documentation to meet payer qualification standards
• Complete timely follow-up on documentation-related work queues, including authorizations, missing documents, and order processing
• Communicate with insurance providers to verify eligibility and coverage, documenting all interactions accurately
• Collaborate with internal departments to ensure smooth documentation and order fulfillment workflows
• Resolve customer questions, concerns, and documentation-related issues by identifying problems and coordinating solutions

Benefits

• health
• dental
• vision
• 401K plus match
• incentive program
• life insurance
• paid time off
• paid holidays
• long-term disability
• short-term disability
• free parking
• volunteer pay
• green initiatives

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

About the Role

Handi Medical is a Top Workplace in Minnesota known for excellence and culture. We are seeking a Documentation Specialist who will review, qualify, and accept medical documentation to support the timely and compliant release of durable medical equipment and supplies.

Qualifications

Experience in a healthcare or documentation-driven role is preferred.