Document Specialist

About the Role

The Document Specialist will perform a variety of general legal support tasks to ensure efficient document management and compliance with client standards.

Responsibilities

• Retrieve and append media documents from external clients to the firm’s System of Record.
• Follow up with clients regarding outstanding documents needed for legal action and escalate to client services if clients violate SLA.
• Review, analyze, and organize legal documents in a uniform manner for appending to corresponding files.
• Perform data entry and documentation in the system of record as needed.
• Review client SOPs to maintain accuracy and compliance with client standards.
• Handle scanning, photocopying, collating, and faxing tasks.
• Work under strict deadlines with high accuracy.

Requirements

• High School Diploma.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Typing and keyboarding experience with 50+ WPM.
• Strong organizational, verbal, and written communication skills.
• Attention to detail and ability to multi-task in a fast-paced, high-volume environment.
• Basic knowledge of the legal process and legal documents is helpful.
• Excellent customer service skills.
• Stable work history.
• Ability to work both independently and in a team environment.
• Must pass a background check, credit check, education check, and drug screen.

Competencies

• Attains Metrics (20%)
• Customer Service (20%)
• Sense of Urgency (20%)
• Communication (20%)
• Reliability (20%)

Benefits

• Medical, Dental, and Vision insurance.
• Short-Term Disability (STD), Long-Term Disability (LTD), Life, Accident, Critical Illness, and Long-Term Care insurance.
• Pet Insurance.
• 401k and Profit Sharing.
• Student Debt Retirement Savings Program.
• Paid Time Off (PTO) and Paid Holidays.

About the Company

Gurstel Law Firm, P.C. is a multi-state litigation law firm representing creditors in all aspects of the legal collection process. Headquartered in Golden Valley, Minnesota, the firm has offices in Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, and Wisconsin. The firm focuses on developing attorneys’ litigation skills, strategies, and industry knowledge.

Culture

At Gurstel, we operate on our Core Values of Doing Right, Achieving Results, and Maintaining our Integrity. We champion diversity and foster a fast-paced, enthusiastic environment where success is celebrated. The firm is a fun and rewarding place to work for individuals who share these values and are driven to exceed expectations.