Document Processor - Group 1 College Park Hyundai

Overview

Group 1 College Park Hyundai is seeking an Automotive Document Processor to join their team.

Responsibilities

• Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
• Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process.
• Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner.
• Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings.
• Process and monitor the funding of finance contracts within established time frames.
• Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity.
• Work effectively in a fast-paced environment, demonstrating strong attention to detail and excellent communication skills.
• Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions.
• Build and maintain strong relationships with the accounting team, Sales team, and management.
• Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors.

Qualifications

• Prior experience in Sales, Customer Service, or F&I departments within a dealership required.
• Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization.
• Highly self-motivated with exceptional customer-facing abilities.
• Positive attitude with a high-energy, professional demeanor.
• Professional appearance and strong work ethic.
• Ability to work a flexible schedule, including evenings and weekends.
• Experience with Darwin and CDK systems is a plus.

Compensation

The pay range for this position is $18 - $22 an hour based on experience. In addition to the hourly range, this role is commission eligible.

What We Offer

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

EEO Statement

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.