Document Imaging Technician I

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

Responsibilities

• Accurately prepares patient documentation for batch scanning into electronic record system.
• Prepares patient documentation for scanning according to the date of discharge, or other criteria communicated by department leaders.
• Ensures accurate patient identifying information is present on each document.
• Assembles patient documents according to HIM department procedures, ensuring documents of the same type are in chronological order.
• Preps documents in a manner supporting image quality, including removing staples and clips, unfolding, separating multipart or perforated documents, and mounting loose or under-sized documents.
• Utilizes appropriate resources to determine when a document should be excluded from a prepped batch.
• Maintains competency and meets minimum productivity standards for document prep as established by HIM department policy.
• Scans documents into electronic document management system using a batch scanner.
• Operates batch management software and batch scanner.
• Performs scanner maintenance and cleaning according to established frequency and protocol. Escalates software or equipment problems as appropriate to ITS and HIM department leadership.
• Examines quality of each image and performs appropriate corrective actions as necessary to comply with HIM department standards, including deleting skewed or poor quality images and inserting re-scanned documents into electronic batch.
• Maintains competency and meets minimum productivity standards for batch scanning process as established by HIM department policy.
• Performs entry level indexing functions to maintain efficient department operations.
• Maintains priority work queues within established turnaround times.
• Accurately selects the appropriate patient, CSN, and document type.
• Rotates to cover HIM document collection or courier duties as necessary to maintain efficient department operations.
• Consistently monitors email for department updates and instructions from HIM leaders.
• Answers department telephone with a courteous greeting, directs callers to appropriate party, and takes accurate, complete messages.
• Adapts to daily changes in workflow and independently rotates between tasks to support teamwork and department productivity goals.
• Attends mandatory HIM department and work team meetings.
• Completes annual mandatory in-person training or Healthstream modules on time.
• Adheres to Time & Attendance policy.
• Demonstrates flexibility to work any shift, weekends, and holidays to meet HIM department workflow needs.

Requirements

• High school graduate or equivalent.
• Minimum of one (1) year experience in electronic medical record environment or related activities involving production work, use of computer and familiarity with health information management preferred.
• Must have a current driver's license and an acceptable driving record.

Skills

• Ability to obtain thorough knowledge of legal medical record requirements, medical record forms and content.
• Computer experience required.
• Ability to use peripheral equipment such as bar code scanners, printers, fax machine, photocopier and scanner.
• Ability to function professionally with co-workers and staff from other departments and vendors as needed.
• Excellent verbal and written communication skills.
• Ability to efficiently organize, multi-task and prioritize work.
• Ability to learn new tasks quickly and flexibility to adjust to changing environment.

Physical Demand

• In order to fulfill Collection duties: Must be physically capable of walking distances, lifting, bending, and pushing of heavy carts filled with medical records.
• In order to fulfill Courier duties: Must possess a valid driver license and be able to drive departmental vehicle. Must be able to fill gas tanks of vehicle.