Document Coordinator II

About the Role

The Document Coordinator II is responsible for the accurate and timely preparation of lab documents and shipping for reagents and samples, reporting data, and writing technical reports.

Responsibilities

• Performs sample and reagent order fulfillment.
• Prepares specimens and reagents for shipping and storage (e.g., printing labels, QC of specimen tubes, aliquot specimens, prepare racks, worklists, enter/scan specimens).
• Gathers data from analysts and vendors to prepare technical reports accurately.
• Learns and updates data systems according to protocols.
• Completes work processes within designated deadlines.
• Performs all tasks and procedures in a team environment with daily supervision.
• Cleans, organizes, and maintains work area, including refrigerators and freezers as needed.
• Participates in the laboratory inventory program to ensure adequate inventories of reagents, samples, and supplies.
• Ensures the accuracy of tasks by adhering to the laboratory’s Quality Control SOPs.
• Communicates effectively with team members.
• Conducts verbal and written communications with internal and external contacts under N+1 advisement.
• Maintains multiple communications streams with internal and external partners (CRO) including portals, SharePoint sites, and MS Outlook email.
• Maintains confidential information.
• Generates, QC, and maintains documents ensuring all information is accurate, up-to-date, and complies with Good Documentation Practices to meet regulatory guidelines and audit readiness.
• Transfers data from external and internal vendor portals to multiple locations for the client.
• Complies with all safety guidelines.
• Assists in administrative aspects of various departmental projects as directed.
• Participates with senior staff in client meetings/visits, when appropriate.
• Consults with other technicians/engineers on various issues, seeking direction as needed.
• Updates lab procedures with direction from senior staff.
• Identifies improvements in testing quality, accuracy, and efficiency.
• Functions include but are not limited to data upload, document QC, manifest formatting, shipment receipt, inventory, QC, storage, transfer and re-receipt, compound ordering.
• Provides customer service, manages client requests/orders within TAT, tracks emails and workflow, develops processes, and implements new automated software for sample management.

Requirements

• Associate’s degree in a closely related field.
• Minimum of 6 months of experience with specimen management or project management.
• An equivalent combination of education and experience may be accepted in lieu of the above.

Skills

• Problem-solving and process improvement ability.
• Strong client-facing skills with professional communication skills in both written and verbal formats.
• High attention to detail for quality and strong organization and time management skills.
• Ability to understand basic scientific terminology and communicate it to others.
• Ability to perform multiple tasks and prioritize individual workload to meet or exceed deadlines.
• Individual and team work ethic.
• Basic computer skills: Windows, Word & Excel.
• Technical aptitude.
• Champions company values.

Schedule

Typically, Monday through Friday, 8:00 AM – 4:30 PM. However, must be flexible to meet business needs.

Pay

Compensation range: $23.00-$26.00 per hour.