Document Control Specialist

Essential Duties and Responsibilities

• Captures and processes document change requests (CRs) in the EDMS.
• Maintains a log and issues numbers for project number requests.
• Maintains a log and issues numbers for Customer Service Announcement (CSA) requests.
• Issues part numbers for specific BOM-related document number requests.
• Maintains a log and issues waiver numbers for Waiver requests.
• Issues part numbers for select info card CR packets.
• Maintains the obsolescence/archiving of documents infocards per customer request.
• Assists other members of the Document Control team via cross training.
• Provides EDMS user training for all levels, including View Only, Reviewer/Approver and PowerUser.
• Acquires vault access from other Divisions and Plants for BD UCC employees.
• Assists in managing the DOP/SOP annual document review process.
• Participates in departmental/process improvement projects as required.
• Provides back room audit support during FDA and Corporate inspections.
• Performs other duties as required.

Qualifications

• Strong knowledge of Call Center professionalism and Sales Operations and Medical Billing Operations daily operation requirements.
• Leadership, motivational, and inspirational skills.