Document Control Coordinator

About the Role

As our Document Control Coordinator, you will collaborate directly with document owners to ensure the timely completion and submission of all policies, procedures, and forms, guaranteeing compliance with regulatory, regional, state, and federal standards. You will provide essential support for the organization's electronic and process-related policy management needs and offer dedicated policy management support to leaders and employees in assigned state(s).

To be successful in this role, you will demonstrate exceptional organizational skills, meticulous attention to detail regarding regulatory compliance, and a collaborative approach to supporting document owners and leadership in policy management.

Responsibilities

• Serve as the VMFH system administrator for the PolicyStat document management software application; provide the first line of user support.
• Maintain up-to-date knowledge of software environment and functionality.
• Set up, maintain, and troubleshoot user profiles and access privileges per established protocols, including network permissions, password changes, proxy assignments, and system lockout assistance.
• Answer user questions, explain software functionality, and clarify features related to user roles, permissions, documentation development, workflow, review/approval, and access to ensure understanding and minimize errors.
• Keep users informed about new software guidelines and functionality; solicit user feedback to identify common problems and develop timely process improvements.
• Maintain current knowledge of telephonic systems to explain significant aspects and available capabilities to users.

Requirements

• Two years of related general office work experience that demonstrates the requisite job knowledge and abilities.

About the Organization

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person—body, mind, and spirit—in the communities we serve.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, grounded in rigorous research and education. Our comprehensive network includes 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region, reflecting our commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence.

Pay

$25.30 - $39.22 per hour