Document Agent (Manheim)

About the role

This role involves processing and reviewing vehicle title documents, ensuring compliance with state and federal regulations. Duties include verifying supporting documentation, entering and maintaining title information, and managing mail processing and shipping.

Responsibilities

• Process and review vehicle title documents according to state and federal regulations.
• Verify supporting documentation such as odometer statements, reassignment forms, and powers of attorney.
• Enter, update, and maintain title information in internal systems with high accuracy.
• Ensure all documentation is complete, compliant, and properly recorded.
• Prepare and distribute incoming mail, prepare vehicle titles and documents for scanning, operate mail processing equipment, and scan and verify documents.
• Associate scanned documents with barcoded folders in the system.
• Organize workspace, maintain document accuracy and security.
• File and maintain documents in a secured vault repository, retrieve documents and folders as needed, audit and maintain title inventory accuracy, ensure proper record retention and document tracking procedures are followed.
• Prepare outgoing title shipments and print waybills, coordinate release and shipment of vehicle titles to clients.

Qualifications

• High School Diploma/GED.
• Minimum of 2 years of experience preferred.
• Title processing, automotive administration, or office/clerical work experience.
• Strong attention to detail and accuracy in data entry and document handling.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong organizational, communication, and customer service skills.

Physical Demands

• Ability to sit, stand, bend, and reach for extended periods.
• Ability to perform repetitive tasks in a production environment.
• Ability to lift up to 35 lbs.

Pay

USD 16.59 - 24.86 per hour. The hourly base rate may vary based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Schedule

The position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

• Eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.