DOC Operator I or II

Summary

Under direct supervision, coordinates, and controls Company distribution assets on a minute-by-minute basis in a safe, reliable, and economic manner, while achieving and maintaining operating standards in compliance with all regulatory, industry, and applicable Company standards concerning standard operations, outage restoration, voltage levels, etc.

Responsibilities

• Acts as the controlling authority for operating Company distribution systems
• Responds to distribution disturbances within established areas and standards, to assure a continuous supply of electricity to customers
• Documents and communicates all system situations, which could impact (positively or negatively) reliability and safety of Company power distribution systems
• Develops and maintains an intimate working knowledge of Company distribution systems, and the guidelines and procedures associated with their operation and control
• Coordinates Distribution System outage restoration, dispatches crews to trouble location for restoration of services
• Notifies public affairs, service managers, and phone center personnel of a major system outages and provides them with information to deal with internal personnel and external customers
• Maintains reports to analyze system performance and uses this information to provide input to various departments
• Acts as a control authority for Company distribution systems 69KV and below for TNMP, by coordinating and directing switching, operation and maintenance of the distribution system; and serves as liaison and distribution control agent between other Company divisions
• Prepares or directs others in preparing all distribution switching procedures, ensuring that all safety and systems reliability concerns are addressed
• Performs special projects and responds to special requests from other Company departments as assigned
• Helps set priority for maintenance work

Qualifications

Minimum Education and/or Experience: High school diploma or GED with five to seven years' experience, or equivalent combination of education and/or experience related to the discipline.

Skills & Competencies

• Ability to distinguish and identify different colors on a computer display (each color will designate a different system status)
• Basic knowledge of electrical theory and technical terminology of the electric power industry
• Must have general knowledge of Company distribution system configuration and its operation
• Expand System knowledge by completing Distribution System Operator Training programs
• Basic knowledge of Company Sub transmission and/or transmission systems
• Ability to tolerate the mental and physical rigors of constantly changing system conditions
• Capable of quickly gathering and analyzing many complex variables, and making accurate decisions under severe time constraints (i.e., in 5 minutes or less)
• Ability to utilize computer systems to monitor the electrical distribution systems and effectively manage outages
• Basic knowledge of line reclosers, sectionalizes, fusing and how they are utilized on overhead and underground systems
• In-depth knowledge of line reclosers, sectionalizers, fusing and how they are utilized on overhead and underground systems
• In-depth knowledge of relative network and double radial systems
• Knowledge of electrical theory and technical terminology of the electric power industry
• Demonstrated intimate knowledge of Company distribution system configuration and its operation; and strive to maintain and increase this knowledge
• Capable of making firm and accurate decisions involving thousands of dollars under severe time constraints (i.e., in 5 minutes or less)
• Ability to keep abreast of continuously changing guidelines and procedures, as well as occasionally developing procedures when new situations demand it
• Working knowledge of database, spreadsheet, and word processing software
• Must have working knowledge of TNMP is Distribution Management System (Hitachi OMS), Supervisor Control and Data Acquisition (SCADA) system
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Assessment

Candidate will be required to take a pre-employment proprietary assessment which measures: Problem-solving, Communications, Teamwork, Learning capacity, Adaptability, Verbal skills, Energy, Discipline, Assertiveness, Sociability, Frustration tolerance, Resilience, and Cooperation.

Work Environment

Secure area control room environment. Rotating DuPont Shift platform including nights, weekends, holidays. Due to changing system conditions and staffing levels may require employee to work well over 40 hours per week. While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 25 pounds.