DMV Title Clerk

Location: North Scottsdale, AZ

About the Role

The DMV Title Clerk is responsible for processing vehicle titles, registrations, and related documentation while maintaining compliance with state and federal regulations. This role serves as a critical link between the dealership, financial institutions, customers, and the Department of Motor Vehicles to ensure vehicle transactions are completed accurately and efficiently.

Responsibilities

• Process and submit vehicle title and registration documents for new and used vehicle sales.
• Review sales paperwork for completeness, accuracy, and compliance requirements.
• Verify ownership records, lienholder information, odometer disclosures, and supporting documentation.
• Identify and resolve title defects, missing documents, and registration discrepancies.
• Process title transfers, dealer trades, wholesales, and payoff transactions.
• Maintain organized records of title and registration transactions.
• Monitor aging schedules and follow up on outstanding titles and registrations.
• Communicate with customers, lending institutions, government agencies, and dealership personnel regarding title issues and status updates.
• Ensure all transactions are completed within state-required timelines.
• Support accounting and administrative departments with title-related reporting and documentation.
• Assist with audits and compliance reviews as needed.

Requirements

• High school diploma or equivalent.
• Minimum 1 year of DMV, title processing, automotive administration, or related experience.
• Knowledge of vehicle title and registration procedures.
• Ability to identify and resolve title discrepancies and document defects.
• Strong computer, analytical, and mathematical skills.
• Excellent attention to detail and organizational abilities.
• Strong verbal and written communication skills.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Positive attitude with a strong team-oriented approach.

Preferred Qualifications

• Previous automotive dealership experience.
• Familiarity with dealership management systems (DMS).
• Experience working directly with state DMV systems and electronic title processing.

What We're Looking For

• A genuine commitment to providing an outstanding customer experience.
• Professionalism, reliability, and strong work ethic.
• Ability to work independently while collaborating effectively with multiple departments.
• Exceptional organizational and problem-solving skills.
• A proactive mindset and desire to contribute to a high-performing team.

Work Environment

• Fast-paced dealership office setting.
• Frequent interaction with customers, lenders, DMV representatives, and internal staff.
• Opportunity for professional growth and advancement.

Schedule

Full-Time, Monday through Friday with a flexible start time.