DMV Title Clerk

Job Responsibilities

• Receive, review and process vehicle titles and ownership documents for auction inventory
• Verify accuracy and completeness of DMV paperwork prior to auction sale
• Identify title discrepancies, missing documentation or errors and coordinate resolution with management, sellers or customers
• Process Reports of Sale and ownership transfers for retail and wholesale transactions
• Submit and e-file DMV transactions using applicable state systems and software
• Maintain accurate title tracking records and monitor status of pending transactions
• Ensure timely submission of post-sale DMV paperwork to buyers and appropriate agencies
• Research title histories and verify records using DMV databases and reporting systems
• Communicate with customers, lienholders and internal departments regarding title status and requirements
• Maintain organized filing systems for physical and electronic title documents
• Process registration estimates and enter information into auction and cashiering systems as required
• Collect and verify required documentation and payments related to title processing when applicable
• Respond to title-related inquiries from buyers, sellers and internal staff in a professional manner

Qualifications

• High school diploma or equivalent required; some college coursework preferred
• Prior experience in title processing, DMV transactions or automotive/auction industry preferred
• Knowledge of vehicle title laws, registration processes and lien documentation preferred
• Strong attention to detail with the ability to review and verify legal and ownership documents accurately
• Ability to identify discrepancies and resolve issues efficiently
• Strong organizational skills with the ability to manage multiple files and deadlines
• Basic computer proficiency, including Microsoft Office and ability to learn DMV and auction systems
• Experience with data entry and recordkeeping in a fast-paced environment
• Strong communication skills, both verbal and written, with the ability to interact professionally with customers, lienholders and internal teams
• Ability to maintain confidentiality of sensitive customer and vehicle information
• Ability to work independently and collaboratively across departments
• Reliable attendance and punctuality
• Ability to prioritize tasks and meet strict deadlines related to title processing
• Commitment to following company policies and regulatory compliance requirements