DMV Specialist

About the role

Plug is an online marketplace for electric vehicles, facilitating trades between consumers, dealers, and commercial partners. Founded in 2023, Plug has processed over $100M in EV sales and is backed by a $20M Series A from Lightspeed Venture Partners.

Responsibilities

• Title Processing & DMV Compliance
• Process vehicles for title transfer and registration
• Prepare and submit tax, title, registration, and lien release/payoff documentation
• Verify completeness and accuracy of all documents
• Track status of outstanding titles and submissions and resolve discrepancies
• Maintain records for out-of-state titles and registrations
• Build and maintain SOPs for title processing and registration workflows
• Identify bottlenecks and propose workflow improvements to streamline operations
• Congestion & Communication
• Coordinate with internal teams to gather required paperwork and payoff information
• Work with lenders to secure lien releases or payoff confirmation
• Serve as an internal expert on DMV and titling regulations
• Provide timely updates on title and registration status
• Address discrepancies or delays with dealers, customers, and stakeholders

Requirements

• 3–5 years of experience in DMV, title clerk, or automotive title processing roles
• Strong knowledge of DMV regulations and titling requirements
• High attention to detail and strong organizational skills
• Excellent communication abilities
• Proactive problem-solving mindset
• Comfort with spreadsheets, document management, and title software

Qualifications

• Nice to have: Experience with multi-state titling or EV-specific registration, familiarity with dealer management or inventory systems, experience managing lien releases and payoffs, SOP/process documentation experience in automotive or compliance settings

Skills

• Strong knowledge of DMV regulations and titling requirements
• Attention to detail and organizational skills
• Effective communication and problem-solving abilities
• Experience with spreadsheets, document management, and title software

Benefits

• Health, vision, and dental insurance
• Lunch stipend
• Parking

Pay

$80,000 - $90,000 annually

Schedule

Full-time position based in Los Angeles, CA