DMH Field Supervisor

Duties and Responsibilities

• Perform DMH new client opening including completion of all required paperwork and documentation.
• Responsible for completing 2 hours of On-The-Job-Training for each new PA.
• Provides DMH shift coverage as needed for personal care services, activities of daily living, and various household duties.
• Performs and schedules caregiver evaluations in the field. Encourage and acknowledge tasks completed satisfactory. Train and educate on tasks that need improvement after reviewing with the Program Manager.
• Performs quality assurance call/visits monthly with the client to monitor the client's status, the care we are providing, to monitor adherence to the Code of Ethical Behavior, dress code, documentation of client records and the work performance of the aide.
• Performs investigation/complaint visits after reviewing with Program Manager for action plan needed. This includes but is not limited to items being broke in the home, client issues with aide or concerns of non-compliance.
• Performs general office tasks as assigned by Program Manager.
• Follows established departmental policies, procedures, and objectives.
• P Practices safety, environmental, and/or infection control measures.
• Performs miscellaneous job-related duties as assigned by Program Manager.

Requirements

• Reliable transportation and working telephone as required by the nature of the position.