DLO Phlebotomy Service Rep I

About the role

Diagnostic Laboratory of Oklahoma (DLO) in Broken Arrow, OK is seeking a detail-oriented professional to join our team. This position operates Monday through Friday, 8 am to 5 pm.

Essential Functions

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Collect specimens according to established procedures, including drug screens
• Collect blood and urine specimens using approved techniques and equipment
• Accession patient and test information accurately into the Care 360 system
• Process and prepare all types of specimens for testing
• Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers

Requirements

• Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes
• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
• Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
• Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
• Proficiency in basic computer use, including keyboarding and data entry

Special Requirements

• Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
• Willingness to travel or work at different locations if business needs change
• Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
• Comfortable sitting or standing for extended periods of time
• Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
• Comfortable using a computer and phone regularly
• Good hand coordination and steady movements
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling