DLO Phlebotomy Service Rep I
Quest Diagnostics · Ardmore, OK · 2 wk ago
HealthcareFull-time
About the role
Join Diagnostic Laboratory of Oklahoma (DLO) in Ardmore, OK. This position operates Monday through Friday, 8 AM to 5 PM.
Responsibilities
- Collect specimens according to established procedures, including drug screens, blood, and urine samples using approved techniques and equipment.
- Accession patient and test information accurately into the Care 360 system.
- Process and prepare all types of specimens for testing.
- Obtain billing information from patients and ICD-10 diagnosis information from clients as needed.
- Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.
- Maintain punctuality, preparedness, and a positive, professional attitude throughout the workday.
- Work collaboratively as a team member in a respectful, productive work environment.
Requirements
- Demonstrated knowledge of venipuncture techniques using vacutainer needles, butterfly devices, safety needles, and syringes.
- Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
- Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards.
- Strong interpersonal skills and ability to collaborate effectively with all DLO departments and clients.
- Proficiency in basic computer use, including keyboarding and data entry.
- Flexibility with your schedule; occasional early starts or late stays may be required to meet patient or client needs.
- Willingness to travel or work at different locations if business needs change.
- Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with assistance for heavier items).
- Comfortable sitting or standing for extended periods.
- Ability to perform hands-on, repetitive tasks with good attention to detail.
- Comfortable using a computer and phone regularly.
- Good hand coordination and steady movements.
- Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling.