DLO Phlebotomy Service Rep I

About the role

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Responsibilities

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment
• Collect blood and urine specimens using approved techniques and equipment
• Accession patient and test information accurately into the Care 360 system
• Process and prepare all types of specimens for testing
• Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers

Qualifications

• Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes
• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
• Able to manage a high patient volume efficiently while maintaining accuracy and quality standards
• Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
• Proficiency in basic computer use, including keyboarding and data entry
• Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
• Willingness to travel or work at different locations if business needs change
• Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
• Comfortable sitting or standing for extended periods of time
• Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
• Comfortable using a computer and phone regularly
• Good hand coordination and steady movements
• Comfortable moving throughout the day, including walking, bending, reaching, twisting, pushing, and pulling

Special Requirements

• Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
• Willingness to travel or work at different locations if business needs change
• Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
• Comfortable sitting or standing for extended periods of time
• Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
• Comfortable using a computer and phone regularly
• Good hand coordination and steady movements
• Comfortable moving throughout the day, including walking, bending, reaching, twisting, pushing, and pulling

Benefits

Quest Diagnostics is an equal opportunity employer: race/ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, disability, age, genetic information, and other protected characteristics.