DLO Phlebotomy Service Rep I

Location: Oklahoma City, OK | Hours: Monday‑Friday 7:30 am‑4:30 pm

Essential Functions

• Report to work on time and prepared for each scheduled shift.
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities.
• Maintain a positive, professional, and supportive attitude throughout the workday.
• Work collaboratively as a team member and contribute to a respectful, productive work environment.

Responsibilities

• Collect specimens according to established procedures, including drug screens.
• Collect blood and urine specimens using approved techniques and equipment.
• Accession patient and test information accurately into the Care 360 system.
• Process and prepare all types of specimens for testing.
• Obtain billing information from patients and ICD‑10 diagnosis information from clients, as needed.
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers.

Qualifications

• Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations.
• Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards.
• Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients.
• Proficiency in basic computer use, including keyboarding and data entry.

Special Requirements

• Flexibility with your schedule — occasional early starts or late finishes may be needed to meet patient or client needs.
• Willingness to travel or work at different locations if business needs change.
• Ability to lift and carry light to moderately heavy items (up to 40 lb occasionally, with help for anything heavier).
• Comfortable sitting or standing for extended periods of time.
• Ability to perform hands‑on, repetitive tasks throughout the day with good attention to detail.
• Comfortable using a computer and phone regularly.
• Good hand coordination and steady movements.
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling.

Physical and Mental Requirements

Lift light to moderately heavy objects. Objects in the weight range of 1–15 lb are lifted and carried frequently; 16–25 lb occasionally; 26–40 lb seldom. Objects exceeding 41 lb must not be lifted or carried without assistance. Must be able to sit or stand for long periods; requires prolonged eye and hand coordination and repetitive dominant‑hand tasks. Position may require travel and extensive use of phone and PC. Requires fine dexterity, steady hands, and the ability to talk, walk, balance, bend/kneel, push/pull, reach, and twist.

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.