DJJ OPERATIONS CONSULTANT - SES - 80080103

About the role

This position will serve as the Bureau of Monitoring and Quality Improvement South Region Deputy Supervisor; assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities. Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management.

Responsibilities

• Reports directly to the Regional Supervisor.
• Supervises employees, spend most of the time communicating with, motivating, training, and evaluating employees, planning, and directing employees’ work
• May be directly responsible for the hiring, orientation, training, and supervision of staff in the region
• Aids and supports the Monitoring and Quality Improvement staff
• Serves as a peer on annual compliance or supplemental programmatic monitoring reviews
• Update all needed information in the Program Monitoring and Management (PMM) system in the Department’s Juvenile Justice Information System (JJIS), if applicable.
• Assist in providing technical assistance and in the development of an outcome-based corrective action plan (OBCAP), if applicable, and perform verification monitoring site visits to determine compliance with the OBCAP and provide information to the program area, contract manager, and program/provider
• Reports any critical issues noted during annual compliance or supplemental program monitoring reviews to the Regional Monitor Supervisor and aids in the completion of the program alert form
• Reviews quarterly Prioritization and Planning Monitoring tool and participates in the development of the annual compliance and supplemental programmatic monitoring review schedule
• Aids in the annual review and development of standards, guidelines, and monitoring tools
• Cook up and/or participate in meetings, committees, training events, workgroups, peer reviews, and task force groups, as requested
• Cook up and/or provide information to the program area and contract manager for pre-operational and post-operation reviews for new programs
• May be requested to assist program area staff with performing incident management reviews and relay the information back to the program area
• Responsible for reviewing and editing all annual compliance reports and supplemental monitoring summaries to ensure their accuracy and timely completion
• Provides training and consultation to Department staff in monitoring services

Requirements

An active and valid Florida driver's license is required.

Qualifications

• Knowledgeable in Department of Juvenile Justice policies and procedures, the continuum of care of services and systems
• Knowledge of basic management principles, leadership techniques, and ability to supervise employees
• Knowledgeable and ability to understand and apply rules, regulations, policies, and procedures relating to operational activities (not in PD)
• Systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
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• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
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• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
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• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing
• Communicate effectively verbally and in writing