DJJ OPERATIONS ANALYST - 80047378

About the role

This position is responsible for the development, implementation, coordination, and evaluation of statewide training initiatives which support the operational effectiveness, safety, security, and quality of services provided within the twenty-one detention centers. Serves as a subject matter expert and resource to facility leadership and staff by providing technical assistance, operational guidance, and training designed to enhance facility performance and promote positive youth development.

Responsibilities

• Conducts comprehensive needs assessments to identify operational gaps, training opportunities, and areas for continuous improvement.
• Conduct monthly site visits to the detention centers to evaluate daily operations, assess compliance with established policies and procedures, observe facility practicies, and identify opportunities to improve operational effectiveness.
• Complete and maintain quarterly Detention Services Report Cards through comprehensive site visit assessments, operational reviews, and documentation maintained within SharePoint. Evaluate facility performance, identifies strengths and areas requiring improvement, and provides recommendations to enhance operational compliance and service delivery.
• Provide continuous learning and technical assistance to facility leadership and staff. Delivers specialized training in Life Skills workshops, behavior management, SharePoint, operational procedures, and other Detention Services initiatives.
• Collect, evaluate, and analyze operational, compliance, and performance data to identify trends, assess program effectiveness, and develop recommendations. Prepare reports, document findings, and monitors progress related to operational improvements and management practices.
• Promote effective communication and collaboration by fostering positive working relationships with facility leadership and regional staff. Communicate information clearly and professionally while encouraging open dialogue, teamwork, and the sharing of best practices to support Detention Services organizational goals.
• Identify areas for operational enhancement and provides ongoing facility support through meetings, training, technical assistance requests, site visit reviews, and quarterly report card discussions. Collaborate problem-solving efforts by facilitating discussions on facility successes, challenges, and corrective action strategies to strengthen overall performance.
• Coordinate and oversee the Life Skills Program by planning, facilitating, and delivering Life Skills training workshops to Detention Services staff. Monitor and maintain records of Life Skills facilitators and track the delivery of groups for youth. Serve as a subject matter expert by providing technical assistance and support to facility administration, staff, and facilitators.
• Oversee the statewide Behavior Management System (BMS) by monitoring compliance with established policies and procedures. Develop, maintain, and distribute the monthly BMS calendar. Serve as a subject matter expert by providing technical assistance to facility administration and staff.
• Participate as a peer reviewer for Monitoring and Quality Improvement (MQI) reviews.
• Perform other related duties as assigned.

Qualifications

• A high school diploma and four or more years of experience in detention, prevention, probation, residential, or another human services field.

Special Notes

Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. 'See Resume' is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

A valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid State of Florida driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restrictions are acceptable, provided the driver wears corrective lenses.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veterans’ Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.