Division Administrator - Plastic Surgery and Vascular Surgery

Clinical Operations

• Develops business plans to increase outreach and grow market share.
• Collaborates with ambulatory, procedural, and inpatient clinical leadership to identify opportunities to increase efficiency and effectiveness of clinical practice.
• Responsible for co-management of provider schedules working with ambulatory, procedural, and inpatient teams to ensure appropriate clinical coverage.
• Communicates and develops plans to increase provider productivity congruent with practice plan standards.
• Works with respective program directors to incorporate house staff into the care model for patients.
• Promotes and assists in departmental marketing efforts.

Human Resources Management

• Manages, supervises, and directs assigned administrative and support staff to include determining staffing needs, recruitment, hiring, work assignments, completing and providing input on performance evaluations, disciplinary/corrective action and employee training and development.
• Serves as the liaison and contact for all human resources matters.
• Collaborates with VCUHS Human Resources and the HR Business Advisory team to assist in the design, develop, and implement equitable and inclusive strategic and operational human resource management practices for the division /department.
• Recruitment, advertising, hiring and relocation of new faculty and advanced practice providers.
• Onboarding new faculty and advanced practice providers, handles, and verifies contracts and agreements, and works in collaboration with MCVP and VCU Human Resources in the administration of the annual faculty salary process.

Financial Management

• Maintains financial controls for all sources of funds to ensure solvency and compliance with University and Health System policy and accounting regulations and state and federal law.
• Oversees all financial aspects of the division(s) to include travel, accounts receivable, and purchasing.
• Prepares financial statement and reports.
• Presents financial reports to the Administrator and Division Chairs.
• Collaborates with division leadership to implement an equitable and financially sound operating budget.
• Reconciles all accounts and research and resolves/explains variances.
• Aids in the development and maintenance of divisional operating budget using the requisite financial accounting systems.
• Maintains knowledge of computer systems used to support research.

Grants Administration

• Directs and oversees contract and grant acquisition, written proposals, budget preparation and administration and monitoring of funds to ensure university, state and federal requirements and regulations are met.
• Administers activities that are necessary to the application and management of grant programs focusing on the fiscal and operational aspects.
• Oversees the administration of expenses charged to grants for appropriateness and confirms that funding is budgeted, and expense is allowable.

Productivity & Compensation Plan Oversight

• Adjusts provider work efforts to ensure illustrations appropriately reflect clinical work expectations of faculty.
• Collaborates with the MCVP’s compensation team to address compensation requests.
• Aids in productivity analysis and accountability of Division faculty.
• Assists with remediation plan to meet MCVP and VCU productivity expectations.
• Aids in the credentialing process and professional liability verification.

Leadership/Relationship Development

• Provides strong team oversight and promotes and manages change.
• Responsible for ensuring divisional priorities are aligned with the strategy of the organization.
• Responsible for developing a diverse, equitable and inclusive team culture, and ensures stakeholder feedback is incorporated into operational plans.
• Represents the department(s) in various committees and task forces as needed.
• Collaborates with Faculty, advanced practice providers, and staff to ensure open communication and perceived urgency of suggested operational improvements.
• Responsible for divisional engagement in collaboration with divisional chief(s).

Regulatory Compliance

• Responsible and accountable for supporting efforts to remain in compliance with all federal, state, and regulatory requirements by complying with federal, state, and regulatory agency requirements.
• Takes prompt and effective corrective action if infractions are identified.
• Demonstrates cooperation, respect and professionalism during audits and surveys.

Safety/Quality/Performance Improvement/Benchmarking

• Collaborates with faculty, advanced practice providers, management, and team members to establish an environment which speaking up for safety is both encouraged and expected.
• Identifies opportunities for process improvements as applicable.
• Regularly tracks and analyzes metrics and monitors key performance indicators to adhere to agreed-to trends and best practices in order to develop strategies for improvement.
• Contributes to long- and short-term strategic planning and departmental operations improvement.

Revenue Cycle Management

• Aids in the review of all elements of revenue cycle on a very regular basis.
• This Includes But Is Not Limited To: Billing operations for all services, Outpatient, Inpatient and Procedures Front end processes to assure that patients are authorized for the services performed.
• Report creation and accountability: Denial reports, AR aging, open encounters, etc.
• Coding and documentation accuracy and timeliness.
• Develop and execute plans to improve revenue cycle KPIs along with revenue cycle partners.

Information Systems Management

• Aids with all information technology needs for the Division and assists in the implementation and management of hardware and software to support the function of the Division faculty and staff.
• Obtains and organizes data from multiple systems and sources (MCV Physicians, and VCU Medical Center, etc.) to monitor the fiscal integrity of the Division and remains current with needed computing skills.
• Handles all computing expenditures and inventory of equipment and software for the relevant area(s) of the Department(s).

Space Planning Management

• Aids with short-term and long-range space planning.
• This Includes But Is Not Limited To: Meets with space analysts and determine space requirements.
• Collaborates with Facilities Management, architectural consultants and construction contractors.
• Determines fiscal requirements for renovations and new building projects.
• Handles, communicates, and coordinates all physical moves.