District Service Manager - Imaging Systems (Travel: Indiana)

Recruitment Process

The recruitment process for this role is straightforward. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Responsibilities

• Recruit, onboard, and integrate new hires while developing and retaining top talent.
• Foster a culture of integrity, communicate business strategy, and build a productive, customer-focused team environment.
• Drive business and service strategies to achieve customer loyalty and manage relationships with regional sales.
• Implement customer-focused solutions, ensure Net Promoter Score excellence, and adhere to escalation processes.
• Own and drive financial results (full profit/loss responsibilities) for the region while developing a business plan focused on growth and productivity.
• Work cross-functionally to manage risks and identify growth opportunities.
• Prioritize and execute strategic and tactical initiatives to balance revenue growth, productivity, and customer satisfaction.
• Collaborate with various internal stakeholders (business line management, field sales distribution channels and management, field service distribution channels and management, administrative functions, technical innovation, and support services) to meet the needs of a diverse customer base.

Requirements

• Achieved 5+ years of direct and/or indirect experience in leadership within equipment services or sales.
• A diagnostic imaging or related healthcare technology background is preferred.
• Solid experience managing a profit/loss business and the ability to develop and implement strategic initiatives to generate growth in revenue; ability to create competitive strategies and plans.
• A bachelor’s degree (preferred).
• Solid leadership, teamwork, influencing, mentoring, coaching, and interpersonal skills; excellent analytical, organization, and time management skills; effective communication skills including demonstrated stand-up presentation skills, group facilitation, and ability to effectively interact with customers.
• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• Must be able to: Travel for business and operate a company motor vehicle/drive (must maintain licensure and comply with fleet policy). Approximately 60% travel across the specified geography (Indiana) is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.
• Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
• Work flexible hours.
• Wear all required personal protective equipment.
• Lead/supervise others.
• Comply with vendor credentialing.

Qualifications

A bachelor’s degree (preferred).

Skills

• Excellent leadership, teamwork, influencing, mentoring, coaching, and interpersonal skills;
• Excellent analytical, organization, and time management skills;
• Effective communication skills including demonstrated stand-up presentation skills, group facilitation, and ability to effectively interact with customers.

Benefits

The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Pay

The annual pay range for this position in IN is $117,000.00 to $186,000.00. This role also includes company fleet/car, training, and advancement opportunities.

Schedule

This is a field role. Approximately 60% travel across the specified geography (Indiana) is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

Location

The preferred location is in the Indianapolis, IN area. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details

The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in the state of Indiana. The preferred location is in the Indianapolis, IN area.