DISTRICT MANAGER, (VENDING/MICRO MARKETS/FRESH FOOD)
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Bethesda, MD · 4 wk ago
On-siteBusiness DevelopmentFull-time
Job Summary
Responsible for the maximum utilization of vending services provided by Navy Exchange-owned Micro Markets and/or contracted vending machines located at Navy Exchanges within the designated District.
Responsibilities
- Maintains operational performance and maximizes vending system reports to ensure goals are met.
- Initiates corrective action as necessary.
- Works under the general guidance direction of the designated supervisor to establish District Vending and Micro Market priorities, determine objectives, and establish time lines.
- Follows corporate guidance provided by NEXCOM.
- Assists with the implementation of recommendations and solutions in the day-to-day operations of vending and Micro Markets.
- Manages subordinates engaged in Vending operations, evaluates performance, ensures appropriate training and development plans and programs are in place, selects and/or recommends staffing of management level positions, ensures appropriate associate motivational programs are in place, ensures all levels of training for each position are fully implemented and tracked, coordinates product and equipment knowledge and job skill training for managers, supervisors, and associates within the vending department, ensures adequate supplies of products, maintains operating records and reports, and is responsible for the security of products, cash, and equipment.
- Coordinates product and equipment knowledge and job skill training for managers, supervisors, and associates within the vending department.
- Maintains operating records and reports and is responsible for the security of products, cash, and equipment.
- Ensures all directives, policies, and regulations relative to the management of internal and external theft, paperwork error, cash handling, and inventory shrink are in compliance.
- Identifies and trains all associates the importance of quality customer service, organizational skills, how to exercise tact, good manners, and courtesy when serving and assisting customers and associates.
- Reviews and analyzes vending machine reports and the preparation of vending machine operating summaries using the vending software system.
- Identifies machines operating below established goals requiring excessive repairs, excessive out-of-order periods, and similar concerns.
- Investigates deficiencies and initiates corrective actions.
- Relocates, replaces, or phases out equipment.
- Implements and ensures credit cards readers are installed, maintained, and functional on all applicable machines.
- Prepares equipment requests for Navy Exchange-owned vending machines repairs, parts, equipment, and vehicles.
- Maintains records of all equipment within the Vending Software System.
- Ensures all fixed assets are accounted for and audited annually.
- Analyzes direct run contract or Micro Market vending operations to determine which method of operation would be more advantageous to the location Navy Exchange, coordinate review with HQ DVP, GM.
- Is directly responsible for the oversight of the Micro Markets within the assigned district location to include premier customer service, filling, cleaning, and in-stock levels.
- Ensures fresh food program is fully implemented, monitored, and maintain sanitary handling.
- Keeps abreast of current industry market trends for all vending assortments, equipment, and operational functions.
- Coordinates and conducts comparisons with other operators to benchmark business practices.
- Supervises assigned personnel, staffs key vacancies, evaluates performance, takes corrective actions, etc., implements NEXCOM policies and procedures relating to Navy Exchange Vending operations as directed by the Director and NEXCOM Vending, ensures that subordinate supervisors comply with all aspects of safety, sanitation, food handling, internal controls, and security rules and regulations, supports and communicates EEO policies to subordinates, assures equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards to associates, coordinates efforts with EEO officials during the development and execution of policies, is responsible for keeping abreast of developments, policy issuances, etc., in the equal employment opportunity field and for fully supporting the NEXCOM Equal Employment Opportunity Program.
- Performs other related duties as assigned.
Requirements
- Must be a U.S. citizen and able to obtain a top secret clearance.
Qualifications
- Three years experience in administrative merchandising, technical services, vending retail, or other responsible work which enabled the applicant to gain knowledge of management, administrative merchandising, and procurement practices, skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment.
- One year of related academic study above the high school level may be substituted for nine months of experience up to a maximum of a four-year bachelor's degree for three years of general experience.
- Four years of experience in store and/or vending operational management or merchandise buying that involved services and/or retail merchandising, accounting, personal facility maintenance, distribution, general administration, planning, directing, or coordinating merchandising activities, maintenance of inventory levels, contracted business, customer service, vending, analyzing data, supervisory experience in human resources or similar work which demonstrated the knowledge and ability to provide support in managing an organization.
Pay
Not specified
Schedule
Full-Time (35+ hours)