District Manager - Roanoke, VA

About the role

The District Manager reports to the Regional Manager within the Field Department at Divisions Maintenance Group. As a Certified Great Place to Work, DMG offers a strong, inclusive culture and comprehensive benefits package.

Responsibilities

• Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district.
• Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services.
• Build relationships with customers, providers, and technicians in an assigned district.
• Source, vet, and manage provider and technician base, ensuring quality delivery of services.
• Respond with a sense of urgency to escalations and customer requests.
• Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations.
• Provide key market information and contribute to DMG’s long and short-term strategies.
• Own RFP initiatives while negotiating with providers to secure target financial goals.
• Manage district and travel expenses within or below budget.
• Support insurance claim investigations as needed and requested by the company.
• Other duties as assigned by management.

Requirements

• Bachelor's degree preferred and/or relative experience; HS Diploma or GED required.
• Strong working knowledge of Microsoft Office applications – Excel, Word, PowerPoint, and Outlook.
• Preferred experience with CRM software.
• Valid Driver’s License; must provide own vehicle.
• Possess and demonstrate a proactive, entrepreneurial work style; able to work independently.
• Strong ability to think strategically and creatively.
• Enthusiastic, dynamic, and has a positive, extroverted, engaging personality.
• Able to interact with customers and providers, and is unafraid of rejection.
• Able to manage the stress of a fast-paced environment.
• Able to meet the in-person requirements of the team and/or business needs.

Qualifications

At DMG, we value diversity and inclusion. We are committed to providing an equal employment opportunity to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.