District Manager – Personal Installment Loans (Wisconsin)

About the role

Security Finance is a recognized leader in personal installment lending, serving customers for over 70 years. We operate more than 700 branches nationwide and are seeking an experienced District Manager to lead a group of branches in Wisconsin.

Key Responsibilities

• Oversee operational performance and ensure branch objectives are met
• Implement effective sales, lending, and collection procedures
• Develop and recommend business strategies to drive territory growth and profitability
• Review branch locations and markets, recommending changes to maximize performance
• Evaluate branch operations and apply established processes to improve results
• Ensure compliance with all state, federal, and company policies, including fraud monitoring and reporting
• Build and develop a high-performing sales and customer service team
• Complete timekeeping edits, personnel updates, and training assignments on time
• Conduct onsite and remote visits, performance evaluations, and follow-up coaching
• Identify and support employees with potential for advancement
• Make data-driven decisions and solve problems effectively
• Serve as a liaison between branch personnel, corporate teams, and upper management
• Partner with Talent Management on recruitment, onboarding, and training
• Investigate, report, and resolve internal and external complaints promptly

Qualifications

• Prior multi-unit supervisory experience in the traditional personal installment loan industry is required
• Strong communication skills with proven ability to coach, collaborate, and manage conflict
• Prior customer service, sales, training, and management experience in a branch environment
• Proficiency in MS Office, including Word and Excel
• Valid driver’s license and daily access to a reliable automobile for business use
• Ability to travel daily within the defined territory, with occasional overnight stays as needed
• Must live in or be willing to relocate to the assigned area (Wisconsin)
• Eligibility to obtain and maintain any required licenses or certifications for ancillary products or services (e.g., insurance, tax preparation); must maintain IRS suitability
• Analytical skills to evaluate data, identify trends, diagnose problems, and implement solutions
• Driven to continuous self-development with an adaptive leadership style
• Ability to balance strategic thinking with operational execution
• High school diploma or equivalent required; Associate or Bachelor’s degree preferred

Physical Requirements

Frequent travel within the territory
Regular use of computers, smartphones, and office equipment
Ability to drive and communicate effectively in person, by phone, and in writing

Next Steps

If you're ready to take the next step in your leadership career within the small loan industry, apply now and join a company that values stability, growth, and community impact.