District Manager - LIHTC

About the Role

Join The NRP Group as a District Manager overseeing part of our LIHTC portfolio in DFW! Under the direction of the Regional Property Manager or Regional Vice President, the District Manager is responsible for leading employees and managing the operations of a portfolio of properties in various phases of development, construction, and lease-up. The District Manager may also have Community Manager responsibilities within their portfolio.

Responsibilities

• Effectively manage all communities to achieve financial and operational targets
• Provide feedback on capital needs and other asset plan items; complete asset plan items as required
• Monitor employee performance; take action as necessary to improve portfolio or asset performance
• Complete annual performance reviews and regularly communicate employee performance expectations and achievement
• Seek to build employee teams and provide motivation and direction as required
• Manage all community wage, salary, bonus, incentive, and commission issues
• Ensure all NRP community procedures are being accomplished; monitor community performance at both the micro and macro levels
• Ensure integrity of application and file approval process at communities
• Monitor community financials; review variance reports; review financials with Community Managers regularly
• Work with Community Managers to prepare annual budgets and property plans
• Approve community vendors, purchase orders, and expenditures
• Perform regular community inspections (physical, operational, file review)
• Manage portfolio rents, resident selection criteria, collections, and vendors
• Recruit, interview, and hire community managers and maintenance managers
• Support Community Managers on resident issues, vendor issues, compliance approvals, and other operational duties
• Coordinate portfolio training, marketing, compliance, accounting, IT, and HR activities
• Ensure Regional Maintenance program is executed throughout the portfolio
• Prepare and deliver Regional Portfolio reports as required
• Initiate new programs, procedures, or practices in the portfolio as directed
• Represent the portfolio in Apartment Association, local PHAs, state agencies, etc.
• Coordinate pre-lease setup of new communities; hire and train staff
• Manage and monitor community audits by Syndicators, state agencies, etc.
• Participate in senior-level management and regional team meetings
• Act as portfolio representative to coordinate activities with Construction and Development representatives
• Serve as a Community Manager at one or more properties in the portfolio as required

Key Deliverables/Objectives

• Achieve best possible financial success from the portfolio within guidelines
• Maximize income and minimize expenses; ensure communities operate at or above budget
• Maintain aggressive staffing levels while achieving financial goals
• Deliver accurate and timely regional reports
• Ensure new employees complete training within 30 days
• Maintain current re-certifications
• Achieve 96% occupancy and 96% portfolio rent collections with minimal write-offs
• Maximize credit delivery on new project lease-ups; complete lease-ups within 12 months
• Qualify all units prior to deadlines
• Perform thorough community inspections twice per year

Qualifications

• Bachelor’s degree highly preferred
• 3+ years of experience in property management with recent experience in a Community Manager or Director role
• Strong experience with market-rate communities
• Working knowledge of Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program, and related laws

Skills

• Strong computer skills, especially in Microsoft Office Suite
• Knowledge of YARDI software
• Valid Driver’s License required

Benefits

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long-term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.