District Manager in Training

About the role

The District Manager in Training (DMIT) reports directly to the Regional Director of Stores and is responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations, and laws. The DMIT will complete an approximate 15-week outlined training curriculum. After completion of the initial training, DMIT will be immediately placed into a Store Manager role, to continue training and developing mastery of the business, in a single unit capacity (measured over time, through sustained results with cause and effect rationale).

Responsibilities

• Ensure store performance meets targets in sales, profit, on-site donations, production, and productivity based on annual performance expectations for the store.
• Analyze key metrics and information, tie findings to observations and take appropriate action.
• Inspect sales floor for shop-ability and ensure productivity of merchandise.
• Lead, direct, and supervise the work of the management team and through them to the entire team.
• Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting, and training team members.
• Regularly observe, assess, interact, coach, and counsel the team.
• Provide oversight for the work schedules to meet and exceed both customer and donor expectations.
• Audit merchandise and prices rolled to and off the floor.
• Plan and implement seasonal back stock, merchandising, and other strategic programs.
• Ensure the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
• Execute all company standards in the Community Donation Center (CDC).
• Create Store Operating Plans (SOP) to drive towards budget and to optimize results.
• Cohort with and report to the Regional Director.
• Customer/Donor Service: Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching customer and donor service expectations, working with all members of management to ensure execution.
• Loss Prevention and Safety: Protect company assets and information by ensuring their safe handling, security, and integrity. Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place. Maintain a safe work environment through education, consistent follow-up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).

Requirements

• Previous District multi-unit experience.
• High School diploma: post-secondary degree preferred.
• Consistent track record of delivering top-tier financial results; high level of energy, commitment, and passion about the business.
• Natural problem solver with strong analytical skills and sound judgment; takes decisive action in conditions of uncertainty.
• Superior organizational, prioritization, and time management skills.

Qualifications

• Must be able to frequently lift and carry products weighing less than 5 lbs.
• Occasionally need to lift and carry products weighing up to 50 lbs.
• Occasionally push and pull racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
• Frequently required to read written & electronic documents and product labels.
• Continuous need to hear and verbally communicate in order to interact with and respond to management, team members, and customers.
• Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
• Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
• Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.

Skills

• Strong budget management and aptitude for working with numbers.
• Superior organizational, prioritization, and time management skills.
• Ability to lead and motivate a team.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick pay and vacation pay.
• Specialized health programs.
• Employee Assistance Program (EAP).
• Discounts on store merchandise.
• Flexible spending accounts.
• Retirement plan with generous company matching contributions.
• Disability insurance.
• Parental leave.

Pay

Salaried Pay Range: $100,000 to $120,000 (Will vary based upon strategic talent planning needs)

Schedule

Will periodically need to drive to meetings or other stores for business purposes.