Jobs · Customer Service · North Carolina

district manager, Greensboro

Starbucks · Greensboro, NC · 1 mo ago
Customer ServiceFull-time

About the role

As a District Manager at Starbucks, you will lead a multi-unit portfolio of stores, developing strategies and implementing them consistently. You will serve as a leader of leaders, developing diverse teams that understand their markets, communities, and customers.

Responsibilities

  • Develop district-level strategies to achieve each store's financial, operational, and customer-service goals
  • Address each store's unique strengths and challenges
  • Motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners
  • Provide expertise on key customer issues, team staffing, and management, store operations, and company policies and procedures

Requirements

  • 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service
  • 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
  • 3+ years of experience in a customer service oriented role
  • Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
  • Strong organizational, interpersonal, and problem-solving skills
  • Minimum High School or GED

Qualifications

Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

Skills

Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Additionally, Starbucks offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.

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