District Manager - Grand Rapids/Kalamazoo Michigan

About the role

The successful candidate will lead a team of store managers, ensuring profitability and operational excellence. They will oversee daily store activities, manage budgets, and foster a positive customer experience.

Responsibilities

• Maximizes store sales through excellent customer service and product availability
• Manages controllable costs by controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs
• Ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L
• Collaborates with the marketing team to ensure promotions and new product introductions are fully implemented
• Provides feedback to category managers regarding stock issues
• Partners with vendors to ensure product availability
• Timely execution of monthly promotions
• Ensures vendor's performance and behavior is professional
• Enforces and monitors restricted sales policies; advises management of needed actions
• Protects employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training
• Achieves financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Provides leadership and direction to store managers, including assisting with recruitment, selection, and orientation processes, assisting with employee development and training programs; planning, monitoring and appraising job results
• Establishes job expectations
• Provides coaching to develop action plans for issue resolution
• Administers counseling notices; initiates corrective actions
• Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
• Adheres to the Company Operating Policy of Legal, Ethical, and Moral practices
• Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies
• Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines

Qualifications

• Bachelor’s degree in business or related field preferred
• Three to five years of retail business experience or more preferred; including minimum of two years of management responsibility
• Demonstrated leadership ability, good communication skills, self-directed, self-motivated and customer service oriented
• Ability to communicate (orally and in writing) in English
• Ability to supervise and train Store Managers in use of store equipment, tools and materials
• Ability to supervise and manage the functions listed in the SM job description
• Expertise with MS Outlook, Excel, PowerPoint and Word preferred
• A current valid driver's license is required to operate a company vehicle

Physical Requirements

• Sit, talk and/or hear
• Use hands to handle or grasp items of varying weight
• Stand, walk, and reach with both hands and arms
• Lift and/or carry up to 60 pounds from ground to waist level for up to 30 minutes of a workday
• Lift and/or carry up 30 pounds from the ground to overhead up to 30 minutes a workday
• Lift and/or carry up to 40 pounds from the ground to waist up to 30 minutes a workday
• Push and pull with arms up to a force of 20 pounds
• Climb a ladder to store or retrieve materials, place and/or replace signage

Work Environment

• Moderate noise level
• Natural and fluorescent lighting
• Moderate temperatures
• Exposure to extreme temperatures while supervising store managers performing occasional work in a walk-in cooler and/or freezer
• 50% travel by car