District Manager (Commercial Cleaning - Bilingual Eng/Spanish)

About the role

This is a field-based position within the Orlando Area. You will lead a team of dedicated professionals while driving customer satisfaction and operational excellence. Your ability to think abundantly and solve problems will be pivotal in this high-performance environment, where your passion for delivering exceptional service will shine. We value integrity, empathy, and safety, ensuring that your efforts contribute to a supportive and engaging workplace.

Schedule

Monday through Friday, with on-call availability for emergencies as needed (evenings and weekends).

Responsibilities

• Establish working relationships with Clients
• Perform required location inspections and touchbases
• Report and resolve Inspection deficiencies
• Screen, Hire, Onboard, and Terminate staff
• Train Custodial Technicians supporting Area Sups & ACs
• Oversee New Account setup
• Assist with training staff with Clocking In/Out as needed
• Monitor employee time and attendance
• Manage daily staffing schedules and adjust accordingly to ensure adequate staffing levels
• Conduct weekly payroll
• Report accidents/injury
• Address and resolve any employee performance issues
• Notify HR/Payroll and Operations of ALL staffing changes
• On-Call for Emergency situations/calls - evenings and weekends
• Create Supply Orders as needed
• Submit service requests to the office
• Update account spreadsheet as directed
• Responsible for KPIs within region
• Conducting Performance Reviews for direct reports
• All other tasks as assigned by management

Requirements

• Experience with Commercial cleaning industry a plus
• Must speak fluent English and Spanish
• Detail oriented and strong communication skills (email, phone)
• Results oriented: the ability to resolve challenges and emergencies at a moment's notice
• Multi task oriented: The ability to handle multiple projects at a time
• Customer focused with a can-do approach to problem solving
• Knowledge of administrative and clerical procedures
• Working Knowledge of email, spreadsheets, smartphone and relevant software applications
• Clean DMV report & License
• Strong unwavering ability to use technology
• Applicants must be 18 years of age or older to be considered for employment

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Flexible Spending Account
• Paid Time Off
• Employee Discounts
• Generous 401k match
• Aflac insurance plans