district manager- Chicago SW Suburbs/Indiana

About the role

As a District Manager at Starbucks, you will lead a multi-unit portfolio of stores, developing strategies and ensuring consistent implementation. You will also serve as a leader of leaders, developing diverse teams that understand their markets, communities, and customers.

Responsibilities

• Develop district-level strategies to achieve each store's financial, operational, and customer-service goals, while addressing each store's unique strengths and challenges.
• Lead a team of leaders, motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
• Serve as a resource, providing expertise on key customer issues, team staffing, and management, store operations, and company policies and procedures.

Requirements

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service.
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
• 3+ years of experience in a customer service-oriented role.
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal, and problem-solving skills.
• Minimum High School or GED.

Qualifications

Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

Skills

Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends, and/or holidays.

Benefits

We offer a comprehensive benefits package including:

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• Participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to the Starbucks College Achievement Plan for a first-time bachelor’s degree through Arizona State University’s online program
• Student loan management resources
• Access to other educational opportunities
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits, including, but not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

You will accrue vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.