Jobs · Customer Service · Illinois

district manager - Chicago Western Suburbs, IL

Starbucks · Chicago, IL · 1 mo ago
Customer ServiceFull-time

About the role

As a District Manager at Starbucks, you will play a pivotal role in developing extraordinary Store Managers, creating great customer experiences, and driving growth across our stores. You will lead a multi-unit portfolio by planning strategies and ensuring consistent implementation.

Responsibilities

  • Develop district-level strategies to achieve each store's financial, operational, and customer-service goals
  • Address each store's unique strengths and challenges
  • Motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners
  • Serve as a resource on key customer issues, team staffing, and management, store operations, and company policies and procedures

Requirements

  • 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
  • 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
  • 3+ years of experience in a customer service oriented role
  • Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
  • Strong organizational, interpersonal, and problem-solving skills

Qualifications

Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

N/A

Benefits

N/A

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

N/A

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