District Manager | Camden Mid-Atlantic Regional Office

About the Role

District Managers are responsible for managing a multifamily portfolio and leading a team of high performers to think strategically, innovate, and act decisively to achieve results. District Managers lead by example to attract, guide, develop, and mentor high-performing teams. They promote and act in accordance with Camden values to ensure a culture of workplace excellence is experienced by all team members.

Responsibilities

• Demonstrate strong sales skills to both internal and external customers.
• Make strategic planning decisions (e.g., determining appropriate timing on pricing decisions for new lease and renewal rates based on current occupancy, preleased status, and historical patterns) to maximize each community’s results.
• Collaborate and gather resources from support departments to improve and impact revenue, marketing strategies, leasing efforts, occupancy, and resident retention.
• Compile, evaluate, and analyze data to manage community budgets and adjust based on progress toward objectives and company goals.
• Analyze market trends and competition to outperform the associated market(s) and maintain a top-tier position among REITs.
• Proficiently use and teach team members available technology and tools such as dashboards and software to assess monthly budget variances, enhance revenue and occupancy, control expenses, and implement new strategies.
• Ensure consistent on-site management and staff compliance with company policies, procedures, and industry regulations (e.g., Fair Housing, OSHA, Safety).
• Work with internal support departments and on-site teams to conduct research and analysis to achieve or exceed budgeted expectations.
• Demonstrate strong leadership skills (e.g., holding self and others accountable to clearly defined and measurable results such as meeting budgeted financial and occupancy goals, maximizing revenue through best practices, and executing expense control that preserves and increases the value of the assets) using initiative, independent and collaborative thinking, and interpersonal effectiveness.
• Develop and manage a high-performing team by creating a trusting work environment, promoting cooperation, recognizing team efforts, coaching through challenges, and supporting career path goals.
• Develop and maintain positive working relationships with internal and external customers.
• Set high expectations for consistent delivery of Camden’s brand promise of Living Excellence for customers.
• Demonstrate a solid understanding of apartment maintenance practices including facilities management, contract administration, and vendor relationships.
• Manage community maintenance and ensure capital improvements are completed to maintain market position and preserve asset integrity.
• Provide results that consistently exceed submarket occupancy and rent growth performance.
• Complete administrative tasks timely, including system-based approvals.
• Lead or assist in special projects to create value for Camden, which may include due diligence, property acquisition or disposition, serving on or participating in company-sponsored committees, and functions.
• Ensure community compliance with safety, industry, and state/city/federal regulations and requirements.
• Oversee new development or rehabilitation of a community (e.g., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch out).
• Attend and participate in Camden’s training programs.
• Be involved in appropriate external associations, organizations, and local communities.

Requirements

• Bachelor’s degree preferred.
• Multi-site management experience required.
• 5-10 years of progressive residential property management responsibility.
• Valid current real estate license(s) preferred.
• Strong “hands-on” financial/budget and marketing experience.
• Proven ability to attract and develop successful teams and leaders.

Qualifications

• National Apartment Leasing Professional (NALP) preferred.
• Recognized designation in property management is a plus.
• A clear understanding of business concepts and processes and the principles of strategic thinking.
• Ability to act on or apply findings and determinations toward achieving or exceeding portfolio and/or company goals.
• Must be able to delegate, motivate, and effectively identify the best personnel and resources for applicable tasks and direct those to peak performance.
• Comprehensive knowledge and understanding of multifamily operations including financial reports, ability to define issues of concern, and act to effectively problem-solve.
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
• Professional written and verbal communication skills.

Work Environment

Job is intermittently sedentary but requires mobility (e.g., climb stairs). Involves some repetitive motion of hand-wrist in using a computer and writing. Works in a typical office setting. Emotional stability and personal maturity are important attributes in this position. Must handle stressful, urgent, novel, and diverse work situations on a daily basis. May require long hours and odd schedules (including weekends). Position requires periodic travel by automobile to handle work-related activities. May require airline travel, out-of-town, and/or overnight trips. Attendance and punctuality are essential for success in this position. Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE.

Benefits

To learn more about Camden’s benefits, visit Camden Benefits.