District Manager

About the Role

The Unassigned District Manager functions as a District Manager but does not have a specific district of stores. This position involves training to oversee a district of 10-15 stores.

Responsibilities

• Drive Sales and Profits:
  • Challenge Store Teams to drive top line sales, margin, and deliver district metrics.
  • Partner with SSC and Store Managers to develop solutions for business-related issues and opportunities.
  • Verify the execution of merchandising initiatives.
  • Ensure effective expense control, labor spend, and Profit/Loss management.
  • Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
• Build the Team:
  • Recruit and hire Store Managers.
  • Support store-level hiring/staffing decisions and retention.
  • Verify and participate in training, development, and coaching.
  • Build and maintain an effective succession plan for the district.
  • Write and deliver Store Manager performance reviews and counseling.
  • Provide input on performance reviews for store Team Members.
  • Maintain a safe and productive work environment.
• Lead Execution of Company Standards:
  • Evaluate and grade store presentation standards and processes.
  • Protect the brand by identifying building maintenance issues, both structural and aesthetic, including safety concerns.
  • Ensure compliance with inventory management and freight movement processes.
  • Validate pricing accuracy, conveyance, and promotional activities.
  • Verify Loss Prevention and procedural audit compliance.
  • Support continuous improvement activities throughout the organization.
• Goal Setting and Promoting Customer Loyalty:
  • Greet the Customer, uncover the customers’ needs, recommend products, and ask for the sale.
  • Handle and resolve customer complaints/issues, ensuring the customer leaves the store having had a positive shopping experience.
  • Analyze reporting to identify and overcome customer satisfaction opportunities.
  • Observe and coach customer engagement.

Requirements

• Minimum of 5 years retail leadership experience required.
• Multi-unit retail store management experience preferred.
• High school diploma or the equivalent; Bachelor’s degree in a business-related field preferred.
• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Experience with Profit/Loss, scheduling, shrink control, payroll management, staffing, hiring, supervision, and counseling preferred.
• Proficiency in Microsoft Windows and Office products.
• Must be able to work varied hours, days, nights, and weekends as business dictates.
• Must have a valid driver’s license.

Working Conditions

• Normal office working conditions.
• Occasional travel required.

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Driving a vehicle
• Reaching overhead
• Lifting 50+ pounds

Benefits

At Tractor Supply and Petsense by Tractor Supply, we offer a comprehensive and accessible total reward package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

All full-time Team Members and part-time Team Members (new hires gain eligibility by averaging at least 15 hours per week during their 90-day lookback period) are eligible for benefits. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.