District Manager

About the role

Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast. Spark is growing fast and plans to open a significant number of modern car wash locations throughout NJ, NY, and PA. The District Manager is responsible for overseeing all operational aspects across multiple sites.

Responsibilities

• Team development: Coach, mentor, and develop General Managers to ensure strong leadership at every location.
• Operational excellence: Maintain consistent presence across multiple sites to observe operations, provide coaching, and ensure brand standards are upheld.
• KPI performance and financial management: Own and drive KPI performance across all assigned locations.
• Customer service leadership: Establish and enforce high customer service standards across all locations.
• Multi-site leadership: Oversee multiple locations simultaneously, ensuring operational consistency, financial performance, and cultural alignment.
• Market insight and communication: Understand local market dynamics and the competitive landscape to inform decisions.
• Change and crisis management: Lead implementation of new initiatives and ensure sustainable adoption.

Requirements

• Proven experience with full P&L responsibility
• Demonstrated success in team development and leadership of managers
• Strong track record of driving and improving KPI performance
• Multi-site management experience in retail, hospitality, automotive services, or similar operational environments
• Strong customer service skills with proven experience leading customer focused teams and maintaining high service standards

Skills

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to build and develop high-performing teams
• Strong consultative and facilitation skills
• High degree of professionalism and confidentiality
• Solid understanding of financial reports, budgets, and performance metrics

Physical Job Requirements

• Physical activity including walking, standing, bending, and handling tools or materials
• Ability to lift up to 50 lbs
• Ability to see details at close range
• Ability to work in various weather conditions
• Must be willing and able to travel regularly throughout NJ, NY, and PA as required
• Valid driver's license and clean driving record and be able to meet our MVR requirements
• Flexible schedule including evenings, weekends, and holidays as needed

Benefits

• Competitive salary pay with performance-based incentives
• Comprehensive health, dental, and vision insurance
• 160 hours PTO pro rated based on start date
• Retirement savings plan with company match
• Company fleet vehicle provided (can be used to commute to and from assigned home location)
• Employee Car Wash Plan